Google My Business

Guide

Optimise your listing for voice search

Make sure Siri, Alexa, and Google Assistant recommend YOUR business.

6 min read·5 steps
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  1. Use conversational phrases in your description

    Voice searches are questions: 'Who does emergency plumbing near me?' Add that phrase and its answer somewhere in your business description or on your website.

  2. Nail your primary category

    Voice assistants rely almost entirely on the primary category. 'Restaurant' loses to 'Italian restaurant' loses to 'Neapolitan pizzeria'. Pick specifically.

  3. Add a FAQ to your website

    Voice assistants pull answers from FAQ schema. Create a Frequently Asked Questions page answering: what do you do, where are you, when are you open, how much does it cost, do you take walk-ins.

  4. Keep phone number and hours perfectly accurate

    The #1 reason voice search skips your business is inconsistent NAP (Name, Address, Phone) across the web. Check Yelp, Facebook, Bing, and Apple Maps match your GMB exactly.

  5. Encourage reviews that mention what you do

    'Great pizza' beats 'great place'. When asking for reviews, gently prompt: 'Feel free to mention what you ordered'. Voice search results favour listings whose reviews contain topical keywords.

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