Operations
Delegation & Scaling Yourself Out

Stop being the bottleneck for every decision in the business.

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  1. 01

    Know when it's time to hire your first ops person

    Recognise the signs that you personally have become the bottleneck in the business.

    6 min·4 steps
  2. 02

    Delegate a task without doing it twice

    A simple handoff process that prevents you from quietly redoing the work yourself.

    6 min·5 steps
  3. 03

    Build a simple decision-rights chart

    Make it clear who can decide what, so people stop asking you for small approvals.

    5 min·4 steps
  4. 04

    Step back from a task you've been doing forever

    A practical process for finally letting go of something only you have ever done.

    5 min·4 steps